Find the Right Contractor for Your Replacement Windows

A proper window replacement is a job left only to licensed and experienced contractors. If you think that you have enough experience to do the job yourself, you need to know that skipping professional service will likely void any warranty that comes with your new windows. It’s more than just removing old windows and installing new ones; it’s a technical process that involves several steps that must be done in the right order. This is to prevent costly mistakes during the process and long after it’s been installed. 

If you’re set on hiring a professional for your replacement job, it’s important to know what to look for when approaching potential contractors. Going in blind isn’t the best way to do this, as you’ll only waste time and won’t be sure who to hire. Or worse, you might hire someone who claims to be professional while not being fully aware of the poor reviews and reputation within the local community! 

Even if you do find a professional window contractor who’s qualified for the job, you’ll also need to consider how they can work with you on your project. You and your contractor must be able to understand each other if you want to make the most out of your window replacement. They should know how to listen to your concerns so that they’ll give you the best options based on your needs and preferences. 

Finding the Right Contractor

One of the first steps in hiring a window replacement contractor is to do some good research. You’ll find that a simple online search can yield several companies within your area that offer different window products and services. But with several contractors to choose from, it can be overwhelming to find a good one to work with. This is where you’ll need to dig in deeper and check them more thoroughly.

You can also ask your neighbors and friends about who they hired for their window replacement. This can help you narrow down your options to what most people recommend and make it easier to approach them for a detailed estimate on your window installation. Also, you should make sure that they at least have the business license and credentials necessary to operate within the state. One of the best ways to do this is to check them out on reputable websites such as The Better Business Bureau® (BBB) wherein you can check their rating. 

The BBB’s letter grades can be a crucial factor in choosing who to hire for your window replacement. These are based on a variety of factors such as their workmanship and how they handle customers. The letter grades also indicate how a company or business meets the number of requirements to stay accredited.

When approaching one of your prospective contractors, ask specific questions such as how long they were in business and what their physical address is. They should be local in the area so that they’re easy to reach in case there’s a problem with your windows. They should also know the product they’re selling and installing as well as which ones are most ideal in the local climate.

What to Look for in a Good Window Contractor

• License and Insurance – If a window contractor is licensed, bonded, and insured, you can be certain that they can be counted on. Having a business license means they meet the state requirements to operate legally, which usually includes having at least two types of insurance. An insured contractor protects you from any type of liability that may happen during the window replacement process.

Apart from insurance, your contractor must also be bonded for additional protection. The bond guarantees the window installation gets completed according to the signed contract’s terms. Should the window replacement project fall below the standards after it’s installed, you’ll get compensated by the surety agency.

• Exceptional Customer Service – Window installers must be committed to putting the customer’s needs first throughout the replacement process. That means from the first contact to the final installation, they should make sure that your new windows meet your expectations. They’ll also update you throughout the installation process and address any concerns you might have to help you better understand your window replacement project.

Even after installation, the contractor can still count on scheduled maintenance checks and repairs. By providing reliable warranty and maintenance services, a good window contractor won’t be hard to reach if there’s an issue that needs professional attention. They’ll also honor the warranty if there are unexpected issues found in their window products. 

• Superior Training and Workmanship – You wouldn’t rely on just any contractor for your window replacement. You should look for those who have the right certifications that indicate they have the right training and credentials in all the products they carry. And as a certified and credentialed contractor, we always make sure our direct windows are installed professionally and efficiently!

• Honesty and Transparency – The contractor you’re keen on hiring for your window replacement should give an honest and accurate estimate for the project. Throughout the installation process, they should have open and honest communication so that you can be confident that your windows are installed professionally. They’ll stick to their deadlines and be transparent with the installation process as well as address any concerns you might have about the project!

• Expert Knowledge on Their Products – Taking the time to search for a good contractor won’t always be easy, especially if you’re busy with work and other personal commitments. The same can be true for finding a good window product, as you’ll already be busy finding the right contractor for your replacement project!

However, it’s okay to focus more on who to hire than which product to install. Good contractors are usually more than willing to guide you through their window products and what can best fit your home’s needs and preferences. From sizing options and frame materials to locking systems and glass panes, your window contractor should guide you through different products and features in a way that you can easily understand.

Contact STL Windows Direct today if you’re considering a direct windows installation! Reach us at (314) 690-5800 or you can fill out our convenient online contact form.